Terms & Conditions

Last updated: 22 June 2026

These terms govern your use of cardfeelings.com and any order you place with Emberline, operated by Shaw Research & Development Ltd. By placing an order you agree to them.

1. Who we are

Shaw Research & Development Ltd ([COMPANY NUMBER]), Bedfordshire, England, [REGISTERED ADDRESS]. Contact: hello@cardfeelings.com.

2. Our service

We provide bespoke laser engraving on wood, slate, leather, acrylic, anodised metal and similar materials, including personalised gifts, branding, product marking and small-batch runs. Some blank items are sourced from third-party suppliers and engraved to your specification.

3. Orders & personalisation

4. Pricing & quotes

On-site estimates are indicative starting prices. The final price is confirmed in writing before work begins. Prices are in GBP and, where applicable, exclude delivery and VAT unless stated.

5. Payment

Payment is taken securely via Stripe. We do not store your card details.

6. Intellectual property

By submitting artwork you confirm you have the right to use it and grant us a licence to reproduce it for the purpose of fulfilling your order.

7. Liability

Nothing in these terms limits liability that cannot be limited by law. Subject to that, our liability for any order is limited to the value of that order. We are not liable for errors in customer-supplied or customer-approved artwork.

8. Your statutory rights

These terms do not affect your statutory rights under UK consumer law, including the Consumer Rights Act 2015.

9. Governing law

These terms are governed by the law of England and Wales.